Sentinel Gold Logo

Contact Us

For customer service enquiries, please contact Sentinel® Gold

0800 023 4318

Emergency Telephone Numbers

If you ever need to report your cards, or mobile phone, lost or stolen, you can call us free of charge and one of our customer service agents will be there to help you.

No national codes are needed. Call free on:

UK
0800 023 4318
Spain
900 984 479
France
0800 907209
U.S.A.
18004 737 594
Portugal
800 844 054
Italy
800 876 064
Irish Republic
1 800 626 700

Calls to 0800 numbers are free from a BT line and from mobile phones.

Reverse the charges from anywhere else in the world*

From any countries not listed all you have to do is call the international operator and reverse the charges on Portsmouth +44 (0) 239 265 2222.

* Please note: In some countries it isn’t possible to reverse the charges – but communication costs are covered as part of your membership, please see your terms and conditions for details

For enquiries about AI Scheme

Please visit www.aischeme.co.uk

Or call 0800 678 1930

If you're calling from outside the UK dial +44 208 475 3103