If your debit, credit or store cards are lost or stolen, just one call to our 24/7 helpline from wherever you are in the world and we'll arrange for all your cards to be cancelled and request replacements on your behalf. Plus if you’re moving house, just let us know and we’ll notify all your card issuers for you.
Emergency contact numbers
No international codes are needed. Just dial the number as shown.
Country not listed? Simply reverse the charges
Call the International Operator and ask them to reverse the charges to Portsmouth 00 44 239 265 2222.
We understand that losing your keys can be expensive and frustrating. If your keys are lost or stolen, we'll cover the cost of replacements, including replacement and re-programming of immobilisers. And if you find yourself locked out of your car or home as a result of losing or having your keys stolen, Sentinel® Gold can also arrange and cover the cost of emergency 24/7 locksmith assistance.
On your request, Sentinel® Gold will provide you with one tag to attach to luggage and one key tag. Simply attach to your luggage and keys to give you the best chance of having items returned to you should you lose them.
Order your tags by calling 0800 023 4318
Often when cards, personal money or ID documents are stolen, it also means that your bag, purse, briefcase or wallet has gone missing as well. We help to minimise the stress and expense of loss by covering their replacement.
Losing or having your money, cards and belongings stolen is an unpleasant experience, made worse by the practical problem of getting yourself home without any means of payment. Sentinel® Gold can arrange emergency cash advances to help should this happen to you.
Replacing a passport, driving license or birth certificate can be costly. Sentinel® Gold provides up to £400 cover to help with these expenses should any of your identity documents be lost or stolen.
If the loss or theft puts you at a high risk of identity fraud, we can also register your details with CIFAS, the UK's leading fraud prevention service. Registering with CIFAS provides an extra layer of protection as every credit application has to be directly authenticated by you first before credit is granted.
Securely register details of your important identity documents in the member area of Sentinel® Gold for easy access when you need them.